98jili Privacy Policy – How Your Personal Data Is Handled
At 98jili, your privacy matters as much as your gamingexperience. This page explains exactly what information we collect from players in the Philippines, how we use it, who we share it with, and what rights you have over your own data. We are committed to handling your personal information responsibly, transparently, and in line with applicable privacy principles. Please read this policy carefully before creating an account or using any feature on the platform.
What This Policy Covers
Use the section list below as a quick reference guide to find the topic most relevant to you. Each section is written in plain English so you can understand exactly how your information is managed on the platform.
- Information We Collect
- How We Use Your Information
- Cookies and Tracking Technologies
- Data Storage and Security
- Sharing Data with Third Parties
- Your Rights as a User
- Protection of Minors
- Changes to This Policy and Contact Details
1. Information We Collect
When you register an account on 98jili, we collect the personal details you provide during sign-up, including your full name, date of birth, email address, and contact number. This information is necessary to verify your identity, confirm that you meet the minimum age requirement of 18 years, and maintain the integrity of your account. In addition to registration data, we also collect information you provide when you contact our support team, update your account profile, or respond to any platform communications.
We also collect technical and usage data automatically when you access the platform. This includes your IP address, device type, browser version, operating system, pages visited, session duration, and in-game activity. For players in the Philippines using local payment options such as GCash or Maya, we collect the transaction reference details and payment method identifiers necessary to process your deposits and withdrawals in Philippine Peso (PHP). We do not store full payment credentials such as card numbers or e-wallet PINs on our servers. Usage data helps us improve platform performance, detect unusual activity, and ensure a consistent experience across mobile and desktop devices.
2. How We Use Your Information
The personal information collected by 98jili is used primarily to operate, maintain, and improve the platform for registered players in the Philippines. Your account information allows us to authenticate your identity at login, process your financial transactions in PHP, deliver relevant platform notifications, and provide accurate account statements. We also use your information to comply with applicable regulatory and legal obligations, which may include identity verification checks and transaction monitoring requirements.
We may use aggregated, anonymised usage data to analyse platform trends, improve the performance of our games and betting features, and develop new services that better serve the Filipino gaming community. We do not use your personal data to make fully automated decisions that produce significant legal effects on you without human review. You may receive service-related communications such as account confirmations, security alerts, or policy update notifications; these are considered essential platform communications and are not optional marketing. If we ever use your data for purposes beyond those described in this policy, we will update this page accordingly and provide notice where required.
3. Cookies and Tracking Technologies
98jili uses cookies and similar tracking technologies to provide a functional and personalised experience on the platform. Cookies are small text files stored on your device by your browser when you visit the site. We use strictly necessary cookies to keep you logged in during your session, remember your language and display preferences, and maintain the security state of your account. Without these cookies, core platform features such as account login and game loading would not function correctly.
In addition to strictly necessary cookies, we may use analytical cookies to understand how players navigate the platform, which pages receive the most engagement, and where technical issues might be occurring. These analytical cookies collect data in an aggregated form that does not directly identify individual users. We do not use third-party advertising cookies or sell cookie data to external marketing platforms. You can manage or disable non-essential cookies through your browser settings at any time; however, please note that disabling certain cookies may affect the functionality of some platform features. Continued use of the 98jili platform after reviewing this policy is understood as your acknowledgment of our cookie practices as described here.
4. Data Storage and Security
All personal data collected by 98jili is stored on secured servers that implement industry-standard technical and organisational safeguards. Access to personal data is restricted to authorised personnel only, and all staff who handle personal information are required to maintain strict confidentiality. Sensitive data such as passwords are stored using one-way cryptographic hashing, and financial transaction data is handled using encryption protocols designed to prevent unauthorised interception during transmission.
We retain your personal data for as long as your account remains active and for a reasonable period thereafter to meet our legal, regulatory, and business record-keeping obligations. When data is no longer required for these purposes, it is securely deleted or anonymised in accordance with our internal data retention schedule. While we take every reasonable step to protect your information, no online system can guarantee absolute security against all threats. If you suspect that your account has been compromised or that your personal data has been accessed without your authorisation, you should contact the support team immediately so that appropriate action can be taken. We take all reported security concerns seriously and will investigate them promptly.
5. Sharing Data with Third Parties
98jili does not sell, rent, or trade your personal data to any external parties for their own commercial or marketing purposes. We may share limited personal data with trusted third-party service providers who assist us in delivering the platform, such as payment processors, game content providers, identity verification services, and technical infrastructure partners. These service providers are permitted to use your data only for the specific purposes for which they were engaged, and they are required to handle it in accordance with applicable privacy standards.
We may also disclose your personal information to law enforcement agencies, regulatory bodies, or other competent authorities when required to do so by law, or when we reasonably believe that disclosure is necessary to protect the rights, property, or safety of the platform, its users, or the public. In the event of a corporate restructure, acquisition, or merger involving the platform, your data may be transferred to the successor entity as part of that transaction, subject to the protections described in this policy. We will always endeavour to notify you of any such significant change in data handling through an update to this Privacy Policy page.
6. Your Rights as a User
As a registered user of 98jili, you have certain rights in relation to your personal data that you can exercise at any time by contacting the support team. You have the right to access a copy of the personal information we hold about you, and to request that any inaccurate or incomplete information be corrected. If you believe that we are holding data that is no longer necessary for the purposes described in this policy, you may request that it be deleted, subject to any legal obligations that require us to retain certain records for a defined period.
You also have the right to request that we restrict the processing of your data in certain circumstances, such as when you have contested the accuracy of the information and we are in the process of verifying it. If you wish to receive a portable copy of data you have provided to us in a structured, machine-readable format, you may make that request through the support channel. We will aim to respond to all data rights requests within a reasonable timeframe. We may need to verify your identity before acting on your request to ensure that your data is not disclosed to an unauthorised person. If you are not satisfied with how your request has been handled, you have the right to escalate your concern to the relevant data protection authority in your jurisdiction.
7. Protection of Minors
98jili is strictly an adults-only platform and is not intended for use by anyone under the age of 18. We do not knowingly collect personal data from minors, and registration on the platform requires users to confirm that they meet the minimum age requirement. Where we have reason to believe that a user is under 18, we will take immediate steps to suspend the account, investigate the circumstances, and securely delete any personal data collected in connection with that account.
Parents and guardians in the Philippines who believe that a minor in their care has registered on the platform or provided personal information without consent are strongly encouraged to contact our support team immediately. We will act promptly to address such reports in line with our commitment to responsible gaming and child protection. We recommend that parents and guardians use device-level parental controls and internet filtering tools as an additional safeguard to prevent underage access to online gaming platforms. For further information about our approach to responsible gaming, please visit the Responsible Gaming page.
8. Changes to This Policy and Contact Details
98jili reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform features. When material changes are made, we will update the effective date at the top of this page and, where appropriate, provide notice to registered users through a platform notification. We encourage you to review this page periodically to stay informed about how your data is being handled. Continued use of the platform after changes have been published constitutes your acknowledgment of the updated policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way your personal data is handled by 98jili, you can reach the support team through the support section within your registered account. For general privacy enquiries, you may also write to us at [email protected]. We aim to respond to all privacy-related communications within a reasonable timeframe and will work with you to resolve any concerns fairly and transparently. Your trust is important to us, and we are committed to maintaining open communication about how your information is used on the platform.
Questions About Your Privacy?
If you want to know more about how 98jili handles your personal data, or if you would like to exercise any of your data rights, the FAQ page is a good starting point for common questions. You can also reach the support team directly through your account. Ready to join thousands of players across the Philippines? Create your free account today.